Natalie Begg Shipping & Delivery Policy

At Natalie Begg, we strive to deliver your luxury items seamlessly. Below you will find everything you need to know about our order processing times, shipping rates, and delivery windows.

1. Order Processing & Handling Time

All orders are processed and prepared for shipment within 1–3 business days (Monday to Friday, excluding Australian public holidays).

A receipt of your order will be sent via email immediately upon purchase. If we require additional information regarding your delivery, our customer service team will contact you via email or telephone.

2. Shipping Methods, Rates & Transit Times

We offer a variety of shipping options to meet your needs. All transit times are calculated from the day the order is dispatched from our facility, not the day the order is placed.

Domestic Shipping (Within Australia)

International Shipping (Duties & Taxes Included)

We ship worldwide using a reliable, fully inclusive flat-rate service. Please select 'International Shipping' at checkout.

• International Flat Rate: $55.00 AUD

• Estimated Transit Time: 7–14 business days (depending on destination country).

• Duties & Taxes: All international import duties, customs fees, and local taxes are 100% included in your order total at checkout. There will be no additional or hidden fees collected by the courier upon delivery to your country.

3. Express & Overnight Delivery Requests

For time-sensitive orders, overnight or expedited global courier delivery may be available for select items and locations.

• To arrange an expedited service, please email sales@nataliebegg.com with your exact order details, delivery address, and required deadline.

• We will respond within 24 hours with a custom shipping quote and the guaranteed fastest delivery date.

4. Complimentary Gift Wrapping

When you shop at Natalie Begg, your gift arrives beautifully wrapped in premium tissue paper at no extra charge. If you have specific gift wrapping instructions or would like to include a personalized note, please email your request directly to sales@nataliebegg.com immediately after placing your order.

5. Tracking & Order Support

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

If you experience any issues, delay with your delivery, or would like an update on the progress of your order, please reach out to our team at:

• Email: sales@nataliebegg.com

• Response Time: Within 24 hours (Monday–Friday)